We want you to love your Pälish products. If something isn't right, email us at info@palishme.com within 14 days of delivery and we'll help.

Because our skincare is handmade and personal-use, we can accept returns of unopened, unused products in their original packaging within 14 days of delivery for a refund to your original payment method. Please include your order number in your email and we'll send return instructions.

If your order arrives damaged, defective, or wrong, please email info@palishme.com with a photo within 14 days of delivery — we'll replace it or refund it, and you won't need to return the damaged item.

Items that have been opened or used can't be returned, except where damaged or defective, for hygiene reasons. Sale or clearance items are final sale unless damaged or defective.

Refunds are issued to your original payment method once we receive and check the return, usually within 5–10 business days. Return shipping is paid by the customer unless the item arrived damaged, defective, or wrong.

Questions? Email info@palishme.com — Pälish Natural Skincare, PO Box 658, Dublin, Ohio 43017.